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Hello Folks,

Recently we ran an ad campaign with the search engine Google.  Our ads were quickly terminated do to the fact that we sell, in their words, "unacceptable products".  We have decided to share this string of email messages with you here in its entirety because as business owners we think that it is important to know who it is you choose to conduct business with.   So, next time you want to use Google to search the internet you will want to remember that this is a company who claims to support high moral values and free speech but as we discovered this only applies to communists and pornographers. 

 

Sincerely,

Michael Kelly

 

Note:  The first emails sent are at the bottom of the string.

My third reply to Google for which I have received NO response.

 

Dear: Google AdWords Team,

Why the inconsistency with so-called "unacceptable products"?

I fully understand that it is your companies policy to not permit certain advertising based on your "company values perspective".  And, I certainly respect the management at Google for their willingness to stand up for what
they believe.  However, I am concerned about the inconsistency that Google exercises in this policy and the company values that this policy REALLY displays!

For example, I see that commercial advertising is allowed for sites offering sex & pornography as well as advertising for a site under communist that offers for FREE the Communist Manifesto by Karl Marx (It is no doubt a communist front site whose goal is to promote communism in our schools and universities by helping students do procommunist research.).  It troubles me that while your company allows paid advertising (i.e. free speech) for communists and pornographers it does not offer the same open-mindedness to a site such as mine that offers historical "Nazi related memorabilia".

We promote FREE SPEECH on our site, the Nazi threat was eliminated in 1945, while pornography continues to ravage our society and Stalin's and Mao's victims outnumbered Hitler's many times over.  This one sided censorship at a time in this countries history when our rights and freedoms are being challenged by terrorists abroad and anti-constitutionalists at home seems to be a very poor business example for families that, now more then ever, value companies that represent the TRUE American spirit.

Regards,
Michael Kelly

My second reply (at bottom) to Google & their response (at top). 


----- Original Message -----
From: <adwords-support@google.com>
To: "Michael Kelly" 
Sent: Monday, September 16, 2002 5:38 PM
Subject: Re: Unacceptable Product [#886073]

Michael,

We have told you that we do not permit Nazi-related memorabilia to be advertised on our site.  This is our policy.

Please be aware that a different set of laws and regulations apply to commercial speech (advertising) than to the search results we show when you do a Google search. As a business, Google must make decisions about
where we draw the line in regard to the advertising we accept, both from a
legal and company values perspective. Please note that the decisions we make concerning advertising in no way affect the search results we deliver.

Sincerely,
The Google AdWords Team

Original Message Follows:
------------------------
From: "Michael Kelly" 
Subject: Re: Unacceptable Product [#886073]
Date: Mon, 16 Sep 2002 05:14:07 -0600

Dear No Name,

Thank you for your reply.  However, you still have not addressed my original question. Unacceptable Product?  I do not understand how you can find historical products "unacceptable" for advertising while allowing "sex"
sites.  Interesting form of "editorial discretion".  I stand by my earlier statement "so much for FREE SPEECH"!

Michael Kelly

My first reply (at bottom) to Google & their response (at top).


----- Original Message -----
From: <adwords-support@google.com>
To: "Michael Kelly" 
Sent: Monday, September 16, 2002 4:34 PM
Subject: Re: Unacceptable Product [#886073]

Dear Michael,

Thank you for your email.

In reviewing your account history I see that we addressed this issue with you in April, 2002.  I have included a copy of the last message we sent to you for your perusal.

Outgoing Message Actions

From: "Google AdWords Team" <adwords-support@google.com>
To: "Michael Kelly" 
Date: Wed, 10 Apr 2002 20:50:48 -0000
Local: Wed, Apr 10 2002 1:50 pm
Subject: Re: campaign ad on google censorship [#248676]

-------------------------------------------------
As noted in our advertising terms and conditions, Google reserves the right to exercise editorial discretion when it comes to the advertising we accept on our site. At present we do not accept advertisements for Nazi memorabilia.

However, Google believes strongly in freedom of expression. We therefore offer broad access to content across the web without censoring results. Please note that the decisions we make concerning advertising in no way
affect the search results we deliver.

Regards,
The Google Team"

Original Message Follows:
------------------------
From: "Michael Kelly" 
Subject: Unacceptable Product
Date: Mon, 16 Sep 2002 03:36:34 -0600

Hello,

Unacceptable Product?  I do not understand how you can find historical products "unacceptable" for advertising while allowing "sex" sites.  So much for FREE SPEECH!

Michael Kelly

You've seen the Panzers...now hear the Panzerwagenlied!

 

First Message from Google

 

Hello Michael Kelly,

Thank you for advertising with Google AdWords Select.

To make sure every AdWords Select ad we run is successful for the advertiser and relevant for our users, our AdWords Specialists review each ad and keyword submitted. We check that ads comply with the
Editorial Guidelines and that they are designed for optimal performance. When we find a keyword or ad that falls outside the Editorial Guidelines, we will disable the keyword or temporarily suspend the ad until it is revised.

After reviewing your account, I have found that not all of your ads and keywords meet the AdWords guidelines. The report below explains the results of my review of your account.

If a keyword has been disabled, your ads will no longer be displayed for searches on this keyword.

If an ad has been suspended, revisions are required in order to continue running. Editing and saving your ad will automatically resubmit it to us for review. To log in to your account, please go to:
https://adwords.google.com/select/

----------------------------------------------
Campaign: 'Campaign #2,' Ad Group: 'Ad Group #1'
----------------------------------------------

AD TEXT:

World War II Movies
Wide variety of movies & newsreels.
Battle of the Bulge - Blitzkrieg!
www.pzg.biz

Action taken: Suspended - Pending Revision
Issue(s): Unacceptable Product
~~~~~~~~~

SUGGESTIONS:
-> Content: At this time, Google policy does not permit the advertisement of "nazi memorabilia" on our website. We also do not permit sites that sell these products to advertise on Google. As noted in our advertising terms and conditions, we reserve the right to exercise editorial discretion when it comes to the advertising we accept on our site.

----------------------------------------------
Campaign: 'Campaign #2,' Ad Group: 'Ad Group #2'
----------------------------------------------

AD TEXT:

Propaganda Posters
Reproduction historical artifacts.
Check out our special deals!
www.pzg.biz

Action taken: Suspended - Pending Revision
Issue(s): Unacceptable Product
~~~~~~~~~

SUGGESTIONS:
-> Content: At this time, Google policy does not permit the advertisement of "nazi memorabilia" on our website. We also do not permit sites that sell these products to advertise on Google. As noted in our advertising terms and conditions, we reserve the right to exercise editorial discretion when it comes to the advertising we accept on our site.
---------------------
Read below for definitions of the issues we discovered:

Unacceptable Product: Google believes strongly in freedom of expression and therefore offers broad access to content across the web without censoring search results. Please note that the decisions we make concerning advertising in no way affect the search results we deliver.
---------------------
We're confident these changes will improve the performance of your ads and increase the return on your investment. For more information on performance tips and ad requirements, please see:

Sincerely,

The Google AdWords Team

 

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